Trouble logging into UKG (formerly Ultipro)? Call 585-571-1237
Employee medical benefits questions? Email or fax confidential benefits information to 585-295-2462
401k questions? Call Principal Financial at 800-547-7754 or visit their website at principal.com. Our 401k plan ID: 815608
Note: Union members please contact your representative for retirement details.
DOT or Driver related questions? Email
General employment questions? Email
Employee and income verifications: All employee and/or income verifications are answered by Vault Verify. To make requests, visit https://vaultverify.com/ and use Company Code 13756. If you are an employee, you can register via the link to create your own account.
Excellus BCBS Transparency in Coverage Requirement: Excellus BlueCross BlueShield
877-267-5940 (toll free) Our values are core to our success. Help us to live these values by reporting any unethical or illegal acts through an independent third party.
- It’s confidential; no one will ask your name
- It’s available 24 hours per day, 7 days a week
- English and Español options available
You can also confidentially report unethical or illegal concerns via SecurityVoice.