ROCHESTER, NEW YORK – August 2025 — Lewis Services, one of the nation’s largest providers of utility vegetation management, is proud to announce the appointment of three new directors who bring deep expertise and leadership to key areas of the organization. Rachel Carroll has joined as Director of Supply Chain & Project Management Office (PMO), Kristin Bullard has been named Director of Talent Acquisition and Recruitment, and Amy Gould has been appointed Director of Human Resources. Together, they strengthen Lewis’ commitment to operational excellence, employee growth, and a culture of safety and service.
Rachel Carroll joins Lewis with more than a decade of global field operations and supply chain experience in the energy sector. As Director of Supply Chain & PMO, Carroll provides resource support to operations across the enterprise while overseeing the planning and execution of critical projects. Known for her collaborative leadership style, Carroll has managed multi-million-dollar asset portfolios and championed cross-functional projects that drive efficiency and value. She holds a Bachelor of Science degree from the National Polytechnic School of Algeria and a Master’s degree in Chemical Engineering, where she published research on renewable energy. “Respect is the foundation of authentic leadership,” Carroll says. “When people feel valued and heard, they are open to innovation and collaboration.”
Kristin Bullard, Director of Talent Acquisition and Recruitment, brings more than 10 years of expertise in high-volume hiring and strategic workforce development. Based in Western New York, Bullard is responsible for building innovative recruitment strategies and ensuring a seamless candidate experience from sourcing to onboarding. She also focuses on retention initiatives that strengthen workforce performance and culture. Bullard holds a Bachelor of Science degree in Marketing from SUNY Brockport and Professional in Human Resources (PHR) certification. “Every interaction with a customer, candidate, or colleague is an opportunity to champion the Lewis culture,” Bullard says. “When we are responsive, respectful, and follow through on our word, we bring the Lewis brand to life.”
Amy Gould, Director of Human Resources, brings over 20 years of public and private sector HR leadership experience, including roles in healthcare, local government, and public transportation. At Lewis, she leads HR Business Partners supporting more than 4,000 employees across 28 states. A strong advocate for employee engagement, Gould has launched recognition programs, culture initiatives, and customer service campaigns that align values with behaviors. She earned a Bachelor’s degree in Organizational Management from Roberts Wesleyan University and has held leadership roles with Goodwill of the Finger Lakes and the United Way of Greater Rochester. “To foster sustainable, strong relationships, we must be authentic and dedicated in our care for each other, the work we do, and the people we serve,” Gould says.
“Rachel, Kristin, and Amy bring a tremendous amount of expertise and energy to our leadership team,” said Dixie Bingham, Senior Vice President and Chief Human Resources Officer. “Their diverse experiences and commitment to people, culture, and operational excellence will help propel Lewis forward as we continue to grow and strengthen our impact across the country.”
Picture Caption: Rachel Caroll (L) and Amy Gould (R)
About Lewis
Founded in 1938, Lewis has grown to become one of the largest providers of utility vegetation management services in the United States. Our customers rely on us to provide agile, cost-effective vegetation management and emergency response storm restoration services without compromising safety and quality – to get the Job Done Right®. With over 4,000 team members spanning a customer base that serves more than half the U.S. population, we have a vested interest in the success of our customers and employees to help provide critical power and communications services to families and businesses while creating safety for everyone.
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