Have you ever planned a project or task and had to take a wildly different path to complete it? At Lewis, we call that “work as planned (or imagined)” versus “work as done.” We use After Action Reviews as opportunities to have a conversation about what happened, what surprised us, what we learned, and more.
In this session, we discuss how Lewis crews are purposely taking the time to reflect and share their experiences from different perspectives to deepen learning, accelerate expertise, and strengthen teams. We share how we are using AARs to check the pulse of our system in real-time. And we explore the pros/cons of formal versus informal AARs.